In 2012, KiKxxl opened its third location and has since also been active in the Ruhr region.

In the Hammerkopf Office, the former Minister Stein coal mine, one of the most modern call centers in the Ruhr region has been created on 3,600 m².

Since the end of 2012, around 450 KiKxxl employees have been supporting outbound customer service in Dortmund.